Suppose you need to choose the ScrumMaster for your team and there is no „natural“ candidate available. Suppose you have two alternatives who could do the job, but you are not sure who fits best?
I got a similar question proposed some time ago by one of my customers. Instead of giving my answer, I started asking questions instead – well, I’m a coach, aren’t I?
First I asked what characteristics are important for a ScrumMaster in that particular organisation:
- Communication Skills
- System Knowledge
- Knowledge of the Organisation and the way it works
- Connectedness in the Organisation
- Accepted by the team
- Strong Personality
- Team Oriented
- (add here what could fit your organisation: are technical skills important? is there anything particular to consider?)
Once he had prepared this list, I asked the manager I was talking to to rate the two candidates on each of these skills using a scale from 1 to 10: one of the two was clearly the winner!
What if both candidates were very similar or, though different, a simple averaging of the ranking on each skill gave a similar result?
Well, in that case I would have ranked each skill in order of importance and understood who of the candidates was stronger on the most needed skills, though I would have also considered the potential of each candidate to improve on the top priority skills.