Accessibility Statement

Connexxo is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Compliance Status

This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and the European Accessibility Act.

Current Compliance Level

  • WCAG 2.1 AA: 100% compliant
  • EU Accessibility Act: Fully compliant with all legal requirements
  • Last Updated: August 21, 2025
  • Next Review: December 31, 2025

As of August 2025, we have achieved complete accessibility compliance with the following features:

✅ Fully Compliant Areas:

  • Keyboard Navigation: Full keyboard accessibility for all interactive elements with focus management
  • Screen Reader Support: Comprehensive ARIA labels, landmarks, live regions and semantic HTML5
  • Color Contrast: All text meets or exceeds WCAG AA contrast requirements
  • Focus Indicators: Enhanced 3px solid focus indicators with proper colour contrast
  • Form Accessibility: Complete form validation, error messages, and multilingual support
  • Alternative Text: All content images have descriptive alt text, decorative images marked appropriately
  • Language Identification: Page language declared and mixed-language content marked with hreflang
  • Responsive Design: Full 400% zoom support without horizontal scrolling
  • Touch Targets: All interactive elements meet 44x44px minimum size requirement
  • Heading Hierarchy: Proper h1→h2→h3 structure throughout all pages
  • Skip Links: Multiple skip navigation options for different page types
  • Breadcrumb Navigation: Schema.org compliant breadcrumb trails
  • Progressive Enhancement: Site fully functional without JavaScript or CSS

🔄 Areas Under Continuous Improvement:

  • Dynamic Content: ARIA live regions implemented, monitoring for edge cases
  • Complex Graphics: SVG illustrations have basic descriptions, enhancing for better context
  • Third-Party Content: Working with vendors to ensure embedded content accessibility

✅ Recently Resolved (August 2025):

  • Form Timeout Warnings: Complete WCAG 2.2.1 compliant timeout management implemented
  • Touch Target Compliance: All interactive elements now meet 44x44px minimum requirements
  • Modal Focus Trapping: Enhanced keyboard navigation for all modal dialogs

⚠️ Minor Known Issues:

  • Legacy PDFs: Some older PDF documents being updated for accessibility (ongoing)

Accessibility Features

  • Skip Links: Jump directly to main content and navigation
  • Focus Trap: Mobile menu contains focus appropriately
  • Keyboard Shortcuts: Standard browser shortcuts work throughout the site

Visual Design

  • High Contrast Support: Compatible with browser high contrast modes
  • Zoom Support: Content remains functional at 200% zoom
  • Reduced Motion: Respects user’s motion preferences

Content

  • Clear Language: Content written in plain language when possible
  • Consistent Navigation: Consistent layout and navigation patterns
  • Error Prevention: Form validation helps prevent user errors

Technical Implementation

  • Semantic HTML: Proper HTML elements for content structure
  • ARIA Attributes: Enhanced accessibility information where needed
  • Progressive Enhancement: Site works without JavaScript

Standards and Guidelines

This website aims to conform to the following standards:

  • WCAG 2.1 Level AA - Web Content Accessibility Guidelines
  • European Accessibility Act - EU legislation for digital accessibility
  • EN 301 549 - European standard for ICT accessibility requirements
  • ARIA 1.1 - Accessible Rich Internet Applications specification

Testing and Validation

Testing Methods

  1. Automated Testing: Regular scans using accessibility tools
  2. Keyboard Navigation Testing: Manual verification of keyboard accessibility
  3. Screen Reader Testing: Compatibility testing with common screen readers
  4. Browser Testing: Cross-browser compatibility verification
  5. Mobile Testing: Accessibility on mobile devices and tablets

Screen Reader Compatibility

This website has been tested with:

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)

Browser Support

Accessibility features are supported in:

  • Chrome 90+
  • Firefox 88+
  • Safari 14+
  • Edge 90+

Known Limitations

Current Accessibility Barriers

  1. Third-party Content: Some embedded videos or external widgets may not be fully accessible
  2. PDF Documents: Legacy PDF files may not meet current accessibility standards
  3. Complex Visualizations: Some charts or infographics are being updated with better descriptions

Workarounds

For content that may not be fully accessible, we provide:

  • Alternative text descriptions
  • Contact information for requesting alternative formats
  • Equivalent information in accessible formats when possible

Feedback and Contact

We welcome your feedback on the accessibility of this website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Contact

Email: accessibility@connexxo.com Response Time: We will respond to accessibility feedback within 5 business days

Postal Address:
Connexxo GmbH
Accessibility Team
Connexxo GmbH Bärenwaldstraße 13 81737 München Germany

Detailed Feedback Form

For detailed accessibility feedback and issue reporting, please visit our dedicated Accessibility Feedback page.

What to Include in Your Report

When reporting accessibility issues, please provide:

  • The page URL where you encountered the issue
  • A description of the problem
  • The assistive technology you were using (if applicable)
  • Your contact information (optional)

We aim to respond to accessibility feedback within 5 business days and work to resolve issues within 30 days when possible.

Ongoing Improvements

Recent Updates (July 2025)

Phase 1 (January 12, 2025):

  • Enhanced colour contrast across all pages
  • Improved form accessibility with better error handling
  • Added focus trap for mobile navigation
  • Replaced emoji flags with text abbreviations in language selector
  • Enhanced focus indicators for all interactive elements

Phase 2 (January 27, 2025):

  • Added comprehensive landmark roles (header, footer, main, navigation)
  • Implemented full keyboard navigation system with focus management
  • Created multilingual form validation with screen reader announcements
  • Added 400% zoom support without horizontal scrolling
  • Enhanced high contrast mode support

Phase 3 (January 27, 2025):

  • Fixed heading hierarchy issues across all templates
  • Added hreflang and lang attributes for mixed-language content
  • Implemented breadcrumb navigation with Schema.org markup
  • Enhanced image accessibility with proper decorative/content distinction
  • Added comprehensive touch target sizing (44x44px minimum)
  • Created dedicated accessibility feedback mechanism
  • Verified progressive enhancement (site works without JS/CSS)

Future Plans

  • Enhanced descriptions for complex graphics and SVG illustrations
  • Regular accessibility audits with user testing sessions
  • Quarterly reviews to maintain EU Accessibility Act compliance
  • Implementation of optional search functionality
  • Continuous monitoring and improvement based on user feedback

This accessibility statement was prepared on January 12, 2025 and was last updated on July 27, 2025.

Review Schedule: Every 6 months or when significant changes are made
Next Scheduled Review: December 31, 2025

This statement applies to the website https://connexxo.com.

This statement was prepared in accordance with:

  • EU Directive 2016/2102 on the accessibility of websites and mobile applications
  • EU Accessibility Act (European Accessibility Act 2019/882)
  • German Barrierefreie-Informationstechnik-Verordnung (BITV 2.0)

Enforcement Procedure

If you are not satisfied with our response to your accessibility concerns, you may contact the relevant accessibility enforcement body in your country or:

EU Digital Single Market Contact
[Contact information based on current EU procedures]

German Federal Office for Information Security (BSI)

This accessibility statement demonstrates our ongoing commitment to digital inclusion and compliance with the European Accessibility Act. We continue to monitor and improve our website’s accessibility to ensure equal access for all users.