The Qualified Scrum Practitioner (QSP) is a certification developed in collaboration between the Society for Adaptive Organisations (SfAO) https://adaptive-organisations.org/en/and the LeSS Company https://less.works/. The course provides a solid foundation in Scrum as a framework for building and evolving complex products, not just running team rituals. Going beyond “how Scrum works”, this course focuses on why it works, what enables teams to deliver valuable increments, and how Scrum supports learning and adaptation.
Thematically, the course is geared towards developers, testers, business analysts, architects, UX professionals and other team members working in or transitioning to Scrum teams. It is equally valuable for Product Owners and Scrum Masters who want to deepen their understanding of team dynamics, product discovery and engineering practices, as well as managers and stakeholders who interact with Scrum teams. There are no prerequisites other than a willingness to learn; some preparatory reading and pre-course exercises will be provided over our online learning platform. All course materials are in English.
To gain the Qualified Scrum Practitioner certificate, participants will need to pass an online test after the course. All related details and information will be provided during the course.
Your Take-Aways
- a thorough grounding in Scrum principles, values and the agile mindset
- practical understanding of Scrum events, artefacts and accountabilities
- hands-on experience with product backlog refinement and estimation techniques
- awareness of the engineering practices that enable sustainable, high-quality delivery
- skills for effective teamwork, self-management and collaboration
- understanding of multi-team coordination in product-centric, scaled environments
- confidence to contribute meaningfully to a Scrum team from day one
- be ready and well-prepared to take the Society for Adaptive Organisations certification exam
Course Organisation
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The course with a total contact time of 16 hours is delivered in presence or in interactive online mode. The course is split in various modules, none of which exceeds two hours, with short breaks as needed and sufficiently long breaks between the sessions. The actual times for breaks are agreed upon in the group at the beginning of the course.
Pre-course and post-course activities are part of the training and are presented via our interactive online learning platform in various formats (video, text, quizzes, worksheets, further reading, ...).
Agenda
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In alignment with the group’s level of knowledge and the participants’ engagement, the agenda is adapted. A typical course is structured as follows.
Module 1: Agile and Scrum Essentials
- the Agile Manifesto values and principles and the problems agile approaches aim to solve
- the five Scrum values and how they support effective teamwork
- empirical process control: the three pillars of transparency, inspection and adaptation
Module 2: Scrum Basics
- Scrum accountabilities, events and artefacts and how they work together
- Sprint mechanics: Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective
- the LeSS context: key differences between single-team Scrum and LeSS
- practical application: running a Daily Scrum and creating a Sprint Goal aligned on a Product Vision
Module 3: Product Backlog Management
- product backlog refinement techniques, including multi-team refinement approaches
- sizing and estimation methods, including the value of relative estimation
- how Product Goals and Vision provide direction and coherence to backlog decisions
Module 4: Agile Engineering Practices
- technical debt and its effects on product quality, team morale and delivery speed
- continuous integration, test-driven development and other practices enabling sustainable delivery
- how the Definition of Done supports transparency and exposes organisational constraints
Module 5: Effective Teams
- stages of team development and behaviours associated with each stage
- methods for self-managed work: working agreements, swarming, self-forming and shared ownership
- balancing individual accountability with collective responsibility
Module 6: Organisation and Scaling
- multi-team coordination: informal communication, continuous integration and cross-team events
- team constellations in multi-team development, including benefits of feature teams over component teams
- how organisational design influences team effectiveness and product delivery
The agenda for the course meets the Society for Adaptive Organisations Learning Objectives.
Certification Process
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